The Gravy Factory Nu Sentral Mall : Service With A Sulk

Whenever I am at a restaurant I’ve not been to before, I observe the wait staff. It’s so easy to see whether they love what they are doing or not. I persuaded a group of ladies to have lunch at The Gravy Factory Nu Sentral Mall simply because I was curious as to what the lamb stew with rice would taste like.

There are quite a lot of options in the menu ranging from Pumpkin Stew for vegetarians, Hainanese Chicken Chop, Ginger Beef with Pandan Rice to several types of spaghetti including Lamb Stew Spaghetti. I ordered the Lamb Stew with Rice @ RM15.90. At that kind of price, I wouldn’t have expected a dish that looked like a boarding school meal. The rice was surrounded by lots of gravy with a few tiny chunks of carrots and even less lamb. I think there were less than 10 minuscule pieces of lamb, so teeny-weeny that even a kid would have complained it wasn’t enough.

That wasn’t even the clanger, The waitress wasn’t the smiling type but what really riled me up was when I asked for more water and she just grabbed the jug of water and unceremoniously plonked it in front of me. Great service! Won’t be returning for obvious reasons.